Frequently asked questions

Arrival

• Are you staying in one of our rental accommodations? You can check in from 3 p.m.
• For camping pitches, you can arrive from 2 p.m. onwards.

Departure

• Check-out from our rental accommodations is possible until 10:00 a.m.
• For camping pitches, check-out is possible until 11:00 a.m.

Do you have a reservation that has been paid in full? Then you can arrange a late arrival. Would you like to make use of this option? Please contact our reception in advance on 015-2130040.

From Rotterdam

• Take exit 9.
• At the traffic lights at the end of the exit, turn right towards IKEA.
• At the roundabout opposite IKEA, turn left and drive parallel to the A13 motorway.
• At the end of the street, turn right onto Korftlaan. The holiday park is located 300 metres further on, on the left-hand side.

From The Hague

• Take exit 9. At the traffic lights at the end of the exit, turn left towards IKEA.
• At the roundabout opposite IKEA, turn left and drive parallel to the A13 motorway.
• At the end of the street, turn right onto Korftlaan.
• The holiday park is located 300 metres further on, on the left-hand side.

You can enter and exit by car between 7 a.m. and 11 p.m. After 11 p.m., you can park your car in the car park on Korftlaan. You can enter the grounds via the pedestrian gate on the left-hand side of the fence. Open the gate using the last 5 digits of your reservation number, preceded by an asterisk (*) and followed by a hash (#). For example: *12345#. Write down your reservation number somewhere, otherwise you will not be able to enter after 11 p.m.

During your stay at our campsite or in one of our rental accommodations, you are welcome to use the heated outdoor swimming pool. Visitors who are not staying at the park are not permitted to use the pool. As it is an outdoor pool, opening hours are dependent on the weather: the outside temperature must be at least 18 degrees. In the event of thunderstorms or heavy rain, the pool will of course be closed.

Upon arrival, you will receive a username and password to log in. Free Wi-Fi use is limited to 1 GB per night. You will receive a notification when you reach this limit. Would you like more MBs? You can purchase additional internet access at the shop or reception.

Most rental accommodations have a router so you can enjoy unlimited free Wi-Fi. The router is located behind the television, and you can also connect to the internet via a wired connection. To do so, use the same login details (SSID and WPA) as for the Wi-Fi.

Yes! The park is only 1.5 kilometres from the centre of Delft, about a 15-minute walk.

Leave the accommodation vacuumed and ensure that the kitchen is clean, including an empty dishwasher and returned inventory. Remove the linen from the beds and place it in the blue laundry bag by the door. You can dispose of rubbish in the designated containers.

We will inspect the accommodation upon departure. Damage or failure to comply with these rules may result in part of your deposit being retained.

Yes, you can. Please notify reception in advance. The cost is €75.00. Please leave the accommodation tidy (no rubbish or food leftovers) and remove the bed linen from the beds. Put the clean inventory back in the cupboards.

Bed linen, pillows and duvets are provided. Please bring your own towels and tea towels.

Yes, all camping pitches have a connection for digital television (not analogue). Search for: digital antenna, DVB-T or digital terrestrial. Never use DVB-C or digital cable.

Only one main camping unit (tent, trailer tent, caravan, motorhome) is permitted per pitch. An additional tent of max. 6 m² is only permitted in consultation with reception. An awning, canopy or shelter attached to the camping unit is permitted and must be securely fastened with pegs and guy ropes. Freestanding party tents or shelters are not permitted.

No, freestanding party tents are not permitted. An awning, canopy or shelter attached to the camping equipment is permitted, provided it is properly anchored.

One pet is allowed per camping pitch, including visitors/guests. A small surcharge applies. Dogs must always be kept on a leash and walked outside the grounds. Never leave your pet alone in your camping equipment or car.

Pets are generally not permitted in our rental accommodations, except in one specific accommodation (please enquire at reception).

Tip: BuytenDelft city farm offers shelter for small pets such as rabbits, guinea pigs, hamsters, or birds.

Barbecuing is only permitted in accordance with the rules:

1. Place the barbecue on a hard surface.
2. Not on garden tables or verandas of accommodations.
3. Keep fire extinguishers handy.
4. Use firelighters, not methylated spirits.
5. Allow the barbecue to cool for 12 hours after use.
6. Open fires (fire pits) are not permitted.

Visitors must be reported at reception. Maximum of 4 persons per camping pitch or accommodation.

• Parties are not permitted.
• Visitors are not permitted to use facilities such as the swimming pool or entertainment.
• Cars, fat bikes, mopeds, and scooters belonging to visitors must be parked outside the grounds.
• Visitors are not permitted to drive their cars onto the premises for loading/unloading; wheelbarrows are available at reception.
• Visitors are welcome from 8:30 a.m. to 9:00 p.m. They must leave the premises after 9:00 p.m.

As a tenant, you are responsible for the behaviour of your visitors. Ensure that peace and quiet and a pleasant atmosphere are maintained in the park and that no one experiences any nuisance.

Would you like to be sure of a place? Then be sure to make a reservation. Unfortunately, it is no longer possible to make a reservation for our rental accommodations within 3 days of arrival.

You can book and stay independently at Delftse Hout Holiday Park from the age of 21.

This is possible on any field. When booking a pitch with electricity, 6 amps is provided as standard (€5.00 per day). You can also choose:

• 4 amps (€4.00 per day)
• 10 amps (€7.00 per day)

You can change this during your stay.

The RECRON terms and conditions apply to cancellations. Do you have any questions about an existing booking? Please contact us at info@delftsehout.nl.

We focus primarily on individual guests and are cautious about accepting groups. Before processing a request, we will inform you in advance about our policy. It also depends on the period and availability.

Our park is a holiday park and we want to maintain this image. We only rent out accommodation for tourist purposes.

Unfortunately, that is not possible.

At Delftse Hout Holiday Park, we are actively committed to improving the environment. We use energy and raw materials sparingly and limit the impact of waste and by-products. Our official environmental plan has earned us the highest environmental certification in the recreation and leisure industry: the Golden Green Key. And we need your help to achieve this together!

Waste processing

Please help keep the campsite clean and attractive: dispose of waste correctly and prevent litter.

• Household waste: in sealed bags in the underground containers.
• Glass: in the glass recycling bin.
• Paper: in the paper recycling bin.
• Empty batteries: in the battery bin in the laundrette.

Electricity

Feel at home and save electricity at the same time:

• Switch off the lights when you leave your accommodation or camping equipment.
• Switch off appliances when you are not using them. A television on standby consumes energy and may burn out.
• Unplug chargers when not in use or when devices are fully charged (toothbrush, phone, battery charger).

Water

Use water sparingly:

• Do not leave the tap running while brushing your teeth or washing up.

Washing machine

• Only wash with a full drum to save energy and water.
• Wash at 40 degrees instead of 60 degrees to save extra energy.

Changing bedding

We leave it up to you to decide whether the bedding needs to be changed.

• For stays of at least one week, you can have your bed linen changed on Fridays (if necessary).

The car

There is space for one car per accommodation on the premises.

• Give your car a break during your stay: discover the pleasure of walking, cycling or travelling by public transport.